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Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

1. What is Passpoint?

1. What is Passpoint?

1. What is Passpoint?

Passpoint is a single-window mobile application designed to help learners in the UK prepare for and manage their entire driving test journey. Whether you’re just starting out or close to your test day, Pass Point provides all the essential resources in one place.

Passpoint is a single-window mobile application designed to help learners in the UK prepare for and manage their entire driving test journey. Whether you’re just starting out or close to your test day, Pass Point provides all the essential resources in one place.

2. What features does Passpoint offer?

2. What features does Passpoint offer?

2. What features does Passpoint offer?

  • Driving Licence Guidance – Learn how to apply for and get your UK driving licence.

  • Multi-language Support – Learn theory questions in your preferred languages.

  • Theory Test Preparation – Practice DVSA-style multiple-choice questions, hazard perception clips, highway codes, and road signs.

  • Driving Test Cancellations – Get notified and auto-book earlier test dates.

  • Booking Management – Book, reschedule, or cancel your driving test directly.


  • Take Notes – Jot down key points against tricky questions to review anytime.

  • Subscription Options – Access premium features like unlimited cancellations and priority bookings.

  • Driving Licence Guidance – Learn how to apply for and get your UK driving licence.

  • Multi-language Support – Learn theory questions in your preferred languages.

  • Theory Test Preparation – Practice DVSA-style multiple-choice questions, hazard perception clips, highway codes, and road signs.

  • Driving Test Cancellations – Get notified and auto-book earlier test dates.

  • Booking Management – Book, reschedule, or cancel your driving test directly.


  • Take Notes – Jot down key points against tricky questions to review anytime.

  • Subscription Options – Access premium features like unlimited cancellations and priority bookings.

3. How does the cancellation service work?

3. How does the cancellation service work?

3. How does the cancellation service work?

Passpoint continuously scans DVSA test slots for cancellations. When an earlier slot becomes available that matches your preferences, we notify you instantly or auto-book it (if you enable Auto Booking).

4. Can I choose multiple test centres?

4. Can I choose multiple test centres?

4. Can I choose multiple test centres?

Yes. You can select multiple test centres to increase your chances of getting an earlier test date.

5. Is PassPoint DVSA-approved?

5. Is PassPoint DVSA-approved?

5. Is PassPoint DVSA-approved?

No. Passpoint is an independent service and is not affiliated with DVSA or any UK government body, but we use DVSA-compliant question banks and test standards. Official driving tests and licensing services are provided solely by the DVSA.

6. How do I use Auto Booking?

6. How do I use Auto Booking?

6. How do I use Auto Booking?

Enable Auto Booking in your preferences and set your:


  • Preferred test centres

  • Date and time ranges

  • Booking confirmation options

Once enabled, we’ll automatically book any matching available slot for you.

7. Can I change my preferences later?

7. Can I change my preferences later?

7. Can I change my preferences later?

Yes, you can update your preferred dates, times, languages, and test centres anytime within the app under Manage Preferences.

8. How do I access premium features?

8. How do I access premium features?

8. How do I access premium features?

Premium features such as unlimited cancellation scans, priority booking, and hazard perception clips are available via subscription purchase through Google Play Store and Apple App Store

9. How much does Passpoint cost?

9. How much does Passpoint cost?

9. How much does Passpoint cost?

Passpoint offers only premium subscription plans. Pricing varies depending on your chosen plan. You can check pricing details in the Subscription section of the app.

10. How can I cancel my subscription?

10. How can I cancel my subscription?

10. How can I cancel my subscription?

You can cancel your subscription anytime via Google Play Store or Apple App Store under your account’s subscriptions settings.

11. Does Passpoint guarantee an earlier test date?

11. Does Passpoint guarantee an earlier test date?

11. Does Passpoint guarantee an earlier test date?

While we use advanced monitoring to find cancellations, we cannot guarantee an earlier date because availability depends on DVSA cancellations. However, enabling multiple centres significantly increases your chances.

12. Does the app work on both iOS and Android?

12. Does the app work on both iOS and Android?

12. Does the app work on both iOS and Android?

Yes. Passpoint is available on both Google Play Store (Android) and Apple App Store (iOS).

13. Will I get notified of cancellations in real-time?

13. Will I get notified of cancellations in real-time?

13. Will I get notified of cancellations in real-time?

Yes. We send instant in-app notifications as soon as a cancellation that matches your preferences is found.

14. Is my payment and personal data secure?

14. Is my payment and personal data secure?

14. Is my payment and personal data secure?

Absolutely. All transactions are processed through Google Play or Apple App Store secure payment systems. Your data is protected under our Privacy Policy.

15. What should I do if I face technical issues?

15. What should I do if I face technical issues?

15. What should I do if I face technical issues?

You can reach out to our support team via the Help & Support section in the app or email us at support@passpoint.co.uk.

16. I've failed my driving test, can I still use Passpoint?

16. I've failed my driving test, can I still use Passpoint?

16. I've failed my driving test, can I still use Passpoint?

We will hunt for cancellations until you pass the exam. You must first re-book the test, which is at least 10 working days away from the original test date, then re-login to the app to update your information, and we will begin looking.

passpoint

www.techfxsolutions.co.uk

Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, United Kingdom, BH16 6FA

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In-app purchace

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Copyright © 2025 owned by Godse TechFx Solutions Limited

passpoint

www.techfxsolutions.co.uk

Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, United Kingdom, BH16 6FA

Get Started

Documentation

In-app purchace

Privacy Policy

Terms & Conditions

Support

Copyright © 2025 owned by Godse TechFx Solutions Limited

passpoint

www.techfxsolutions.co.uk

Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, United Kingdom, BH16 6FA

Get Started

Documentation

In-app purchace

Privacy Policy

Terms & Conditions

Support

Copyright © 2025 owned by Godse TechFx Solutions Limited

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